msptranslator.com
msptranslator.com

Is your Managed IT company providing value?

Is your Managed IT company providing value?Is your Managed IT company providing value?Is your Managed IT company providing value?

The MSP Translator helps small and mid-sized businesses understand, evaluate, and improve their managed IT services.


Is your Managed IT company providing value?

Is your Managed IT company providing value?Is your Managed IT company providing value?Is your Managed IT company providing value?

The MSP Translator helps small and mid-sized businesses understand, evaluate, and improve their managed IT services.


Welcome to MSPtranslator.com

Our Mission

We strive to ensure that our clients are receiving fair pricing, reliable support and technology that actually serves their businesses. 

Our Story

After working in the Managed IT space for over 15 years, I have found that business owners frequently do not fully understand the IT services that they are paying for. 


Too often I work with companies who believe that they are secure and that their systems are protected, when that is not the case. 


I have started MSP Translator to help organizations understand what they are paying for, and what they are actually receiving. 

Our Experience

I have worked in Information Technology for over 17 years, 15 of those years specifically in the SMB Managed IT space.

 

In those years I have progressed from a Technician to a Systems Engineer, before moving on to lead 2 successful MSPs; one located in Tampa, FL and the other in Lincoln, NE. 


My current role is leading the Managed IT division that I was hired to develop, as part of a larger business technology company located in the Midwest. 


Additional professional accomplishments include having articles published in multiple industry publications, and being awarded honors including CIO of the Year, MSP501, and CRN's Pioneer 250 MSP.

Learn More about John

Frequently Asked Questions

Please reach out to us if you cannot find an answer to your question!

The mission is to ensure businesses do not overpay for IT services or suffer from underperforming providers. 


Any organization who is using a 3rd party Managed IT provider (often referred to as an MSP or Managed Services Provider), who wants to better understand what they are paying for and what they should be receiving. 


The MSP Translator independently evaluates your current managed IT services, contracts, pricing, and performance. We translate complex MSP agreements and technical language into clear business insights—so you can make confident, informed decisions about your IT. 


No. The MSP Translator is not an MSP and does not sell managed IT services. We are an independent advisory firm focused solely on helping businesses evaluate and improve their MSP relationships. 


You should absolutely ask questions—but most business leaders don’t have the technical background to interpret the answers or identify gaps. We provide objective analysis and industry context so you know whether the answers you’re receiving are accurate, complete, and aligned with your business needs. 


You may benefit from an audit if:

  • You don’t fully understand your IT agreement
  • Pricing seems unclear or has increased over time 
  • Support feels reactive rather than strategic 
  • You’re considering switching providers 
  • You simply want peace of mind
     

Even well-performing MSP relationships benefit from independent validation.


 No, never. Your information is confidential. We do not share your contracts, pricing, or findings without your written permission. Confidentiality agreements are available upon request. 


Services

The Checkup

Flat-fee MSP audit including contract review for all organizations

The Checkup Service

Starting at $500

Includes a 1 hour consult on your current MSP, contract review, and findings report.

Additional 1 Hour Consult

$200

The Overhaul

For those who are exploring their options for IT support services.

The Overhaul Service

Starting at $2000

Includes items from The Checkup, in addition to a business needs discovery, transition guidance and vetting of 2 MSP candidates in your area including proposal comparison.  

Additional MSP candidate vetting

$500

Includes the vetting and proposal comparison of 1 additional MSP candidate.

Additional 1 Hour Consult

$200

Please note that if your company is located in Nebraska, I may be able to assist you with a free network analysis and consultation via my 'day-job'.

Contact Us

If you would like to better understand your Managed IT services, please reach out!

msptranslator.com

Omaha, NE, USA

Drop us a line!

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